Eisgenoss, a Swiss company focused on promoting ice hockey, claims to be revolutionizing fan engagement with its innovative Fan-Puck. This digital hockey puck is embedded with a microchip and promises exclusive benefits for its owner. However, with the highest priced puck selling for a staggering $300,000, one must ask: are these experiences truly worth the hefty price tag?
The Fan-Puck : Is it Overpriced for Fan Engagement?
Launched ahead of the 2026 Ice Hockey World Championship in Switzerland, the Fan-Puck merges physical and digital value, marketed under the buzzword "phygital." Each of the three limited editions -- gold, silver and traditional rubber -- contains a chip which gives access to exclusive privileges such as early match tickets and VIP entry, meet-and greets with hockey stars and exclusive multimedia content. But at what cost?
Editions & Pricing:
- Original (Rubber ): 300 CHF
- Silver: 3,300 CHF
- Gold: 300,000 CHF
Are These Pucks Just a Marketing Trick?
The creation of the Fan-Puck involved the Swiss Ice Hockey Federation (SIHF), gold merchant Philoro, and Web 3.0 specialist Vivents. While this collaboration might seem impressive, the real concern lies in the true value these pucks offer. It appears that the concept of attaching a digital NFT onto a hockey stick and then selling it at exorbitant rates is more of a marketing trick, if not a scam. The puck has a minimal intrinsic value. This raises the question whether this is an innovation or a ploy to fleece hockey fans.
The Gold Edition: Worth the Price?

The "Gold Eisgenoss" collectible, made of 2.29 kilograms of pure gold, is priced at 300,000 CHF. However, considering the current gold price, the real value of this puck is approximately $175,099.15. Eisgenoss will pocket a profit of approximately $154,752.42 for each puck. Does the added phygital content of this puck justify such a huge markup? Absolutely not. The promised features do not justify the price, which rivals that of high-end luxury items like supercars.
Collectibles or Exploitatives?
The silver and rubber editions of the Fan-Puck are also priced outrageously:
- Silver edition: 3300 CHF per kilogram of silver which is approximately $956. Eisgenoss makes a profit of approximately $2,672.77. They question the price of digital benefits.
- Rubber edition: 300 CHF is charged for a rubber puck which only allows access to pre-sale tickets. This amount seems excessive for the minimal digital benefits.
Questionable Transparency and Value
Eisgenoss claims a portion of the sales proceeds will support the development of young talent in Swiss ice hockey. However, ice hockey switzerland of transparency regarding the exact percentage raises doubts. The "a portion" could range from 10% to less that 1%. This further adds to the skepticism.

Promises vs. Reality
The Fan-Puck promises several exclusive benefits, but these claims lack clarity:
- Pre-Sale Access: Merely provides access to pre-sale tickets, not the tickets themselves.
- VIP Experiences: Vague promises of exclusive VIP entries and behind-the-scenes tours.
- Meet-and-Greets: Opportunities to meet hockey stars, but with no concrete details.
- Signed merchandise: Access autographed items at a cost.

Multimedia content: Exclusive Content, but it is unclear whether this exclusive content is truly exclusive or if the early access version of content.
- Fan voting: Participation is important, but what impact does it have?
These features are ambiguous and can incur additional costs. This makes the investment in Fan-Pucks highly questionable.
Conclusion

While phygital technology is indeed effective and has tremendous potential when used correctly, its current implementation by Eisgenoss and Vivents appears to be more about exploiting fans than providing genuine value. The exorbitant prices for these pucks, combined with vague promises and a lack of transparency, suggest that this is more of a marketing ploy than a real innovation. Fans deserve better than overpriced collectibles with questionable benefits.
This critique was inspired by an article from ZATAP, a leader in the phygital technology sector.